Visitors with Disabilities
The North Carolina Museum of History welcomes visitors with disabilities. For questions or help in planning your visit, call 919-807-7900. Please check our Events page for scheduled programs that may have accessible components, such as audio description tours or touch/feel activities.
Programs and Tours
Persons who desire assistive services and special accommodations should call Susan Horton at 919-807-7982 or e-mail her at Susan.Horton@ncdcr.gov. Please allow at least two weeks' notice for services such as tours for visually impaired and American Sign Language.
If you are scheduling for a group with special needs, please contact Capital Area Visitor Services and inform them of any special needs your group may have. Contact Stephen Nicholson at 919-807-7947.
Parking and Arrival
A surface parking lot is located in the block east of the museum (enter at booths off Jones Street or Edenton Street) that includes accessible parking; note that hourly charges may apply during business hours on Mondays through Fridays, but these spaces are generally free on weekends, holidays, and after 5 p.m. Metered parking is available along Wilmington and Edenton Streets (these spaces are also free on weekends, holidays, and after 5 p.m.).
Drop-Off Entrances and Wheelchair Access
The best drop-off point for visitors is on Edenton Street near the crosswalk at the center of the block. This location provides quick and easy ramp access to the museum's main entrance, auditorium, gift shop, and lobby. A second accessible entrance is available from Jones Street (through the Fletcher Garden doors) and provides access to the restaurant/classroom level and elevators to the lobby level. Both entrances have touch-activated door openers.
Courtesy wheelchairs for interior use are available free of charge through the information desk.
Please consult Go Raleigh for the best transit options. The museum's R-Line stop is on Wilmington at Edenton.
Accessible restrooms are located on the lobby floor of the museum and on the restaurant/classroom level.
Assisted Listening Devices
The museum provides assisted listening devices for programs in Daniels Auditorium. Ask the AV technician in the booth. Wheelchair-accessible spaces are located at the rear of the auditorium.
Trained service dogs are welcome in the museum.